This leading supplier of plant and construction equipment are based world-wide. They deliver equipment, installation, support and consultancy services to the civils, transport and groundworks sectors. This dynamic business now requires an additional Heavy Plant Engineer to join their team.
Purpose/Brief Summary of Role
To provide onsite customer support to a range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.
Investigate, diagnose and resolve customer reports of technical problems with equipment
Service a wide variety of machines both on and off site
Ability to work independently to troubleshoot and solve problems
Complete job cards to a high standard promptly and within a given timeframe
Complete paperwork and timesheets in a timely manner
Request parts efficiently and effectively
Good customer service skills
Develop and maintain good working relationships with internal and external customers
Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained
Ensure compliance with relevant procedures when repairing and inspecting equipment
Ensure work/personal equipment complies with all safety standards
Present a professional image at all times
Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy
All Engineers must ensure that their own tools are safe and legal to use.
No lifting equipment (including straps, trolley jacks etc) must be supplied by the Engineer, these items are provided by the Company.
Solid mechanical aptitude
Ability to service a wide range of heavy tracked plant machines
Investigate & diagnose technical problems, which involve climbing on top & underneath heavy plant machinery.
Excellent verbal, written and critical thinking skills
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