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Security Controller

Stoke-on-Trent -

The role:
 To manage site alarm activations including CCTV transmissions and ensure appropriate escalation procedures are taken
 To deal with security alerts in line with protocol
 To respond to emergency incidents in accordance with contract specification, and to escalate when necessary
 To liaise with emergency services (police, fire brigade, etc.) to ensure security is maintained at all times
 To provide a key role in the command and control of incidents maintaining an incident log in any emergency situations
 To assist with rostering and overtime allocation to cover 24/7, 365 day service
 Working an average of 42 hours per week on a rolling rota of 4 shifts on, 4 shifts off, days and nights 0700 – 1900 and 1900 – 0700

The person:
 SIA Security Licence essential together with experience of working in Security within a Control Room environment. SIA CCTV is desirable for this role but not essential
 Must have experience of working in a customer focused environment with a flexible, can-do approach
 Must be able to communicate effectively with a diverse range of people, both verbally and in writing
 IT literate
 The ability to react appropriately under pressure is crucial
 Training in Fire Safety and a First Aid At Work certificate is desirable

To apply for this role, please get in touch with Becci or Katharine via this email address or on 01392 346421/29