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Tele truck Field Service Engineer

Watford - £25-35k

To provide onsite customer support to a range of Teletrucks within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.To provide onsite customer support to a range of Teletrucks within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.

Key Responsibilities

  • Investigate, diagnose and resolve customer reports of technical problems with equipment
  • Service a wide variety of machines both on and off site
  • Ability to work independently to troubleshoot and solve problems
  • Complete job cards to a high standard promptly and within a given timeframe
  • Complete all administration duties and timesheets in a timely manner
  • Request parts efficiently and effectively
  • Good customer service skills
  • Develop and maintain good working relationships with internal and external customers
  • Ensure compliance with relevant procedures when repairing and inspecting equipment
  • Ensure work/personal equipment complies with all safety standards
  • Present a professional image at all times
  • Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy
  • All Engineers must ensure that their own tools are safe and legal to use.
  • No lifting equipment (including straps, trolley jacks etc) must be supplied by the Engineer, these items are provided by the Company.

Essential Skills

  • Solid mechanical aptitude
  • Teletruck/ Forklift Truck Engineering
  • Experience in materials handling equipment
  • Excellent verbal, written and critical thinking skills
  • Proficiency with MS Office
  • Interpersonal relationships
  • Customer awareness
  • Commercial awareness
  • Efficiency
  • A ‘can do’ attitude
  • Ability to work without supervision
  • Team player

What’s in it for you?

  • An industry leading salary
  • A career in one of the most well-known construction manufacturing companies in the world

TO APPLY FOR THIS ROLE, PLEASE GET IN TOUCH WITH THE TRANSITION TEAM VIA THIS EMAIL ADDRESS OR ON 01392 346421/29